Shipping policy

Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Locations
Rose Official currently ships only within Pakistan. We do not offer international shipping at this time.

Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We strive to keep shipping costs as affordable as possible and may offer promotional rates or free shipping during special sales or events.

Delivery Timeframe
Once your order is processed and shipped, it typically takes 2-5 business days for delivery, depending on your location within Pakistan. Please note that delivery times may vary due to factors such as carrier delays, holidays, or inclement weather.

Order Tracking
You will receive a tracking number via email once your order has shipped. You can use this number to track the status of your shipment. If you have any concerns or questions about your shipment’s status, please contact our customer support at customercare@roseofficial.co.

Delivery Issues
If your package is lost, delayed, or arrives damaged, please contact us at customercare@roseofficial.co as soon as possible. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Incorrect Address
Please double-check your shipping address during checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If you realize an error after placing your order, contact us immediately at customercare@roseofficial.co to update your address before your order is processed.

Contact Us
For any questions regarding shipping, delivery times, or order status, please reach out to us at customercare@roseofficial.co